Scam Awareness & Safety

Separate email opt-outs, text messages and phone notifications; keep a record of your request and know what to check if marketing continues.

Questions to ask before sharing an identity document: who receives it, why it is needed, how long it is kept and how to raise a privacy concern.

Understand the difference between an app-store privacy disclosure and permission to access your phone, with Android and iPhone checks.

Someone promises to recover money lost in a lottery scam? Check unsolicited recovery offers, preserve evidence and contact your payment provider.

Clicked a suspicious prize link? Use this practical checklist for exposed passwords, card details, downloads and account recovery.

Understand QR code prize scams, inspect a destination safely and recognise suspicious sign-in or payment requests behind a prize claim.

A familiar face does not prove a giveaway is genuine. Check celebrity prize videos, impersonation accounts and payment requests before responding.

Received a lottery winning message on WhatsApp? Learn how to check the sender, spot a false prize claim and protect your personal information.